Hosting accounts
Hosting accounts are managed from the Accounts menu. Each hosting account is a separate Linux user on the server, with its own home folder, PHP-FPM pool, crontab, and disk quota.
Creating an account
Section titled “Creating an account”Click Buat akun (Create account), then fill in:
| Field | Description |
|---|---|
| Username | Also used as the Linux user name and the database name prefix. |
| Nama (Name) | The customer’s name. |
| For logging in and for password reset emails. | |
| Password | The panel login password. |
| Domain utama (Primary domain) | Optional. Created right away when the account is created. |
| Paket (Package) | Optional. Sets the limits for disk, inodes, domains, and more. |
The agent creates the account and domain in the background. You can follow the progress in the Tasks menu.
Account list
Section titled “Account list”You can search the account list by username, name, or email. Each row shows the primary domain, the package, disk usage against its limit, the role, and the status.
Disk and inode usage is measured again every 15 minutes.
Suspending and reactivating
Section titled “Suspending and reactivating”Suspending stops an account temporarily, for example because an invoice hasn’t been paid. You can enter a reason for the suspension.
While an account is suspended:
- its owner can’t log in to the panel, and any active sessions are logged out;
- all its websites show a “temporarily unavailable” page (HTTP 503).
Reactivate the account (unsuspend) to restore it as it was.
Changing the package
Section titled “Changing the package”You can change an account’s package at any time from the account list.
Deleting an account
Section titled “Deleting an account”You can delete an account from the account list. Deletion can’t be undone, so make sure the customer has taken their data first.
